Privacy Policy for CYGNAL REWARDS
Welcome to Cygnal Rewards! Your privacy is important to us. This Privacy Policy explains how Cygnal Travel & Tours Co. ("Cygnal Travel & Tours Co." "we," "us," or "our") collects, uses, discloses, and protects your personal data when you use our mobile application (the "Cygnal Rewards"). It also outlines your rights under applicable laws, including the General Data Protection Regulation (GDPR). By accessing or using our Mobile Application and Services, you agree to the terms outlined in this Privacy Policy. Kindly carefully read this Privacy Policy. For any inquiries and questions about this Privacy Policy may be directed to https://cygnalrewards.com .
Our full Privacy Policy is available below.
1. Information Collected
2. Use of Information
3. Information Sharing
4. Data Security
5. Your Rights and Choices
6. Children’s Privacy
7. Data Retention
8. Third-Party Links & Services
9. Changes to This Policy
10.Contact Us
1. Information Collected
Cygnal Rewards collects and uses the information you provide to us directly in order to provide you with the services you request. By downloading and visiting our mobile application, we may automatically collect some of your personal information such as your name, gender, mobile number, email address, and other information when register a Cygnal Rewards account.
We also collect information about you that you provide to us when using the mobile application or making a booking (related to an accommodation, flight, activities, such as tours or other travel activities, or other available services) such as yours and/or guest/ passenger name, address, phone number, credit card details, e-mail address, passport or national ID details (such as passport or national ID number, country of issue, expiry date, nationality, visa requirements ) Travel location and/or length of stay, as well as other information.
2. Use of Information
We collect and process your information to:
a.Manage Your User Account:
For the purpose of managing your user account including helping to create your Cygnal Rewards account and making changes to any information on your account.
b.Provide and Improve Our Services:
To provide the travel services you request, including booking flights, hotels, tours, visa assistance, and other related services. We also use it to improve our app's functionality, performance, and user experience.
c.Personalize Your Experience:
To tailor your travel recommendations and offers based on your preferences.
d.Process Payments:
To securely facilitate your payment for travel services and prevent fraud
e.Communicate with You:
To notify users about booking confirmations, special offers, promotions, or policy updates.
f.Comply with Legal Obligations:
Ensure regulatory compliance and respond to law enforcement requests.
3. Information Sharing
Cygnal Rewards only share your information with trusted third parties who help us provide our services. We may share your information with:
a.Service Providers:
Third-party companies that assist us in providing our services, such as payment gateways, flight and hotel booking platforms, and transportation providers. These providers are contractually obligated to protect your information.
b.Business Partners:
Selected partners who offer complementary travel services that may be of interest to you (only if you have opted in).
c.Legal Authorities:
If required by law or legal process, we may disclose your information to government agencies or other authorized entities.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
a.Encryption:
We use industry-standard encryption technologies to protect your sensitive information during transmission.
b.Access Control:
Access to your personal information is restricted to authorized personnel only, who are required to maintain strict confidentiality.
c.Regular Security Audits:
We regularly review our security practices and implement updates to ensure the protection of your data.
5. Your Rights and Choices
You have the following rights regarding your personal information:
a.Access and Update Information:
You can request a copy of the personal data we hold about you. You can also access, update, or delete your personal information by contacting us through the Cygnal Rewards mobile application or using the contact information.
b.Correction:
You have the right to request correction of any inaccurate or incomplete information.
c.Opt-Out of Marketing Communications:
You can opt out of receiving promotional emails and other marketing communications from us by following the unsubscribe instructions provided in those communications.
d.Manage Location Services:
You can control whether to share your location data with us by adjusting your device settings.
6. Children’s Privacy
We do not collect, use, or disclose any personal information from children under 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.
7. Data Retention
We retain your personal information (such as information related to your bookings, account information, and information related to financial transactions) for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
8. Third-Party Links & Services
Cygnal Rewards may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on the App and update the effective date. We encourage you to review them regularly.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Web: https://cygnaltravel.com
Email: info@cygnalrewards.com
Tel.no: +63286951824